Western Dental & Orthodontics in Livermore, California

The most complete information about dentist "Western Dental & Orthodontics" in Livermore

Contacts of Western Dental & Orthodontics

Address:
2177 Las Positas Court, Livermore, California 94551

Website:
westerndental.com

Phone:
+1 925-273-6016

Types:
Dentist

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Krissy Mahan

Posted Jun, 28 2019

I should have read the reviews before taking my kids here. It is terrible. I had ortho exams and dental cleanings scheduled. The staff was super confused and I spent all day there. I was there from 10 am to 3 pm for cleanings and two fillings. It was crazy. After much confusion from the staff and a confused and unprofessional ortho consult- I tried to pay and they didn't have my bill ready or even knew what I needed to pay. I left and the next day billing is calling me saying they are sending the bills to collection. The person on the phone was super rude (Marlon) and I told him the bills were incorrect and he told me I needed to pay my debt. I asked him for a breakdown of services done so I could tell him where it was incorrect and he said I had to go in person back to the dentist office because he did not have a break down of what was done. Then he just kept repeating that I owed this debt and needed to pay. Really really unprofessional and absurd. I posted a recommendation for orthos on Livermore's Rants and Raves fb page and got very good recommendations which I will be pursuing. I also had ppl comment warning not to go to Western Dental. Don't!! It's awful all around!